How to Fest
Attending Events
When to Arrive
All ticketholders and eligible passholders must be in the appropriate line at least 15 minutes before a film’s screening start time. All Festival tickets are now digital; we will not be issuing physical tickets for in-person screenings.
Note: All event times on the online Festival platform are shown in MT.
Ratings
The majority of projects in our Festival program have not been rated. We curate bold and creative films that can be provocative and are not suitable for all audiences. Please read the film description in our Festival Program Guide prior to reserving a film to ensure the film is appropriate for all viewers in your group.
Beyond Film
Listen to filmmakers, artists, and changemakers discuss some of the most pressing topics today through our Beyond Film program. Events will be held in person from January 18–26, recordings will be available online beginning January 24 at 8 a.m. MT.
Beyond Film In Person
Check the Beyond Film section of the Festival Program Guide for a full list of Beyond Film events.
Most Beyond Film events are free and several will take place at 11 a.m. MT at the Filmmaker Lodge; however, we recommend confirming the time and location of your event in the Festival Program Guide. For admission to Cinema Cafe, Big Conversation, New Frontier, and 40th Edition Celebration events, arrive at least 30 minutes early, as seating is limited and on a first-come, first-served basis. Upon arrival, present your Festival ID QR code on your mobile device for entry. You can access your Festival ID by logging in to your free Festival account and going to “My Schedule.” (Important: Festival tickets and Festival IDs serve different functions. Both can be retrieved as QR codes using the mobile app). Note: Power of Story will be a paid, ticketed event and will require a digital ticket for entry.
Beyond Film Online
Beginning January 24 at 8 a.m. MT, Beyond Film recordings will be available online (events will continue to be uploaded throughout the Festival).
You have the option to view the recording via browser or TV app. For browser viewing, find the event in the Festival Program Guide (there will be a link to the recording in the event description which will open it in a new window through the Sundance Youtube channel). For viewing on the TV app, navigate to the Events section, find the event that you would like to watch, and click to start the recording.
Notes on Sharing
Please read our Anti-Piracy Statement for information about attending in-person screenings and events.
2024 Festival Apps
How to Use the 2024 Festival Apps
There are two new apps for this year’s 2024 Festival — the mobile app, recommended for in-person attendees, and the TV app for watching with Roku, Apple TV, Google TV, or Amazon FireTV devices. Both are free and available for download.
Learn about the general functions of each app and how to use them below. To get started, simply download the app(s) and log in with your Festival account or create a new account.
Please note that Festival apps from previous years (2023 and earlier) will not work. You will need to delete Festival apps from previous years and download the 2024 apps.
Sundance Film Festival 2024 Mobile App
We recommend that all in-person attendees download the Sundance Film Festival 2024 mobile app (available on iOS and Android) and enable push notifications to stay updated on all Festival events and news. This app is your go-to resource for all things Festival-related.
App Features
- Purchase tickets
- Access your tickets for scanning
- Access your Festival ID (if a pass or packageholder) for entry to events
- Vote for your favorite films using our four-star rating system (you must have a scanned ticket to vote; voting is available for in-person screenings only)
- Get notifications about events, news, and more!
- Browse the Festival Program
- Join waitlists for sold-out screenings
- And much more!
Sundance Film Festival Player TV App
Watch this year’s Festival films on your smart TV by using the Sundance Film Festival Player TV app available for Roku, Apple TV (available in the Apple TV App Store), Google TV, and Amazon FireTV. Please refer to Technical Requirements for device and browser compatibility.
App Features
- Access films you’ve made ticket selections for or have Single Film Tickets to
- Browse and watch your content via Roku, Apple TV, Google TV, or Amazon FireTV
- Chromecast or Airplay content using your computer or phone with supported devices
Important: Make purchases (i.e., tickets and merch) using your Festival account via the 2024 Festival online platform or the mobile app; this action cannot be completed using the TV apps.
Please note that screen mirroring on Smart TVs and devices cannot be used to watch this year’s Festival. In addition, you cannot register your Festival account or watch films on multiple devices (i.e. you can’t watch on both Apple TV and Amazon FireTV).
How to Join a Waitlist
If an in-person screening sells out, you can join the Waitlist. Waitlists open two hours before a screening and close 30 minutes before a screening’s start time.
Joining a Waitlist for In Person Screenings
On the Sundance Film Festival 2024 mobile app:
- Open your mobile app’s main navigation using the hamburger menu in the upper left corner of the screen.
- Tap Program in the menu dropdown.
- Select the category that the film is in.
- Tap the film name, select the screening time, and tap the Tickets button (the screening details view will load).
- If the screening is sold out, the Join Waitlist button will appear in the upper right corner.
- Tap the Join Waitlist button to join the Waitlist.
- Arrive at the theater and join the Waitlist line as early as two hours before showtime (the Waitlist line closes 30 minutes before showtime so please plan to arrive early).
If you are accepted into the screening:
- Navigate to the My Waitlists page within the My Festival section on your device and locate the Scan button on your reservation.
- Tap the Scan button on your reservation to display your Waitlist Badge (QR code). The screening and venue information along with your Waitlist reservation (your number in the queue) will also be visible.
- Present your Waitlist Badge to staff.
On the Festival website:
- Log in or create your festival.sundance.org account by clicking the Sign In/Register tab.
- Join a Waitlist for a sold-out film by clicking the Join Waitlist button next to a screening on a film’s detail page. If no Waitlist spots are available, the Waitlist button will not appear next to the sold-out film screening.
- Once you join a Waitlist, a reservation record will be created where you will be automatically assigned a queue number for the screening and venue you selected. Reservations can be viewed by clicking the View Waitlists button on the screening detail page or within the My Waitlists page.
- Arrive at the theater and join the Waitlist line as early as two hours before showtime (the Waitlist line closes 30 minutes before showtime so please plan to arrive early).
If you are accepted into the screening:
- Navigate to the My Waitlists page within the My Festival section on your device and locate the Scan button on your reservation.
- Tap the Scan button on your reservation to display your Waitlist Badge (QR code). The screening and venue information along with your Waitlist reservation (your number in the queue) will also be visible.
- Present your Waitlist Badge to staff.
Note: In-Person Short Film Program screenings will not have a Waitlist. If seats become available in a sold-out screening, attendees will be admitted on a first-come, first-served basis. If you’d like to attend a sold-out Short Film Program screening, line up outside the venue one hour before the screening start time.
Getting Your Waitlist Badge
If you haven’t purchased a pass or package or don’t want to use your pass or package to join the Waitlist, you will be guided through the steps of securing a Waitlist Badge and your waitlist reservation. A Waitlist Badge allows you to secure a spot on the Waitlist and store your credit card information for scanning (via QR code) to gain entry to a screening.
- Click Join Waitlist next to your desired screening.
- Click Verify Your Credit Card when the Waitlist Badge Sign Up view appears. You’ll be presented with a checkout view for a single Waitlist Badge ($0.00).
- Enter your payment information.
- Click the Complete Purchase button (you will not be charged the $31.40 ticket fee until your Waitlist Badge is scanned at the theater).
Joining a Waitlist with a Waitlist Badge on your Sundance Film Festival 2024 mobile app:
- Tap Join Waitlist next to your desired screening.
- Click Verify Your Credit Card when the Waitlist Badge Sign Up view appears. You’ll be presented with a checkout view for a single Waitlist Badge ($0.00).
- Enter your payment information.
- Tap Yes when asked if you would like to join the Waitlist using your Waitlist Badge. A message will appear letting you know that you’ve successfully joined the Waitlist.
Note: A Waitlist Badge won’t be needed if you decide to join a Waitlist using a pass or package that is already in your account.
Unable to Attend Your Screening?
If you cannot attend your screening, you may delete your Waitlist reservation up until 30 minutes before a screening’s start time.
Lodging
From travel to lodging to exploring the wonders of gorgeous Utah, plan ahead to get the best deals and make the most of your trip.
Enjoy Special Perks When You Book Through Us
Book lodging through our partner to receive the best rates as well as one of the following perks:
- Two free film tickets
- Lyft credits
- Airport transportation
Discounted Flights to Sundance Film Festival With United Airlines
United Airlines, the Official Airline of the 2024 Sundance Film Festival, is offering all in-person Festival attendees an exclusive discount for flights into Salt Lake City.
Click here to book your flight soon and lock in great prices.
Terms below:
- Offer is valid for travel dates January 16–30, 2024.
- Discounted fares on International and Domestic United flights traveling to SLC International Airport (round trip or one way to SLC).
Festival Map & Shuttle
Festival Map
Plan ahead and estimate your travel time using the Festival map, which includes details on theaters, venues, parking, bus and shuttle routes, and more. Please note that printed maps will not be available this year.
Shuttle Services
Parking is unavailable at Park City theaters and venues, so we recommend you use the free Festival shuttles. Shuttles run on a loop and stop at every Festival theater and venue in town. View the Festival map to see the shuttle routes.
Accessibility
All Sundance shuttles are ADA accessible (see our Accessibility resources for more information). If you need assistance, volunteers are always waiting at all main shuttle stops. For questions about paratransit services, please email accessibility@sundance.org.
Sign Up for Text Alerts
To stay up to date on Park City conditions, text FILMFEST to 888777 for alerts about traffic incidents, road closures, weather conditions, and other emergencies (standard text-messaging rates apply).
Festival Information Booths
Our volunteers are ready to assist you at Festival theaters, venues, main shuttle stops, and the following designated information booth location:
Festival Headquarters
1895 Sidewinder Dr., Park City
Lost & Found
If you lose an item, first check the place where you think you left it. If you cannot find it, file a claim (include what, when, where, and your contact). Any unclaimed items will be donated to charity after Tuesday, February 6, 2024. For items lost at non-Festival locations, contact the venue directly.
Theaters, Rules, & Regulations
At Sundance Institute, we believe in the magic of the cinematic experience. Nothing can match the feeling of discovering a new filmmaker or movie alongside other independent-film lovers. To honor our filmmakers’ craftsmanship, all of our theaters are outfitted with Dolby Digital Sound and projected with Barco D-Cinema projectors.
Theater Rules & Regulations
All Festival patrons must adhere to the following rules, which will be posted at each theater or venue:
- Ticketholders and eligible passholders must be in the appropriate line at least 15 minutes before a film’s published start time to give you the best chance of admission.
- The use of cameras, cell phones, or other recording equipment during screenings is strictly prohibited.
- By entering the theater, each patron consents to be photographed/filmed and grants Sundance Institute and its successors and partners — including credentialed members of the press, carrier stations, network station(s), sponsor(s), advertising agents, and their affiliated entities — the right to record and use their likeness, voice, and name worldwide in perpetuity for any purpose whatsoever. In addition, each patron releases the above parties from any and all liability for loss or damage to person or property while they are at or around the theater.
- All cell phones and electronic devices must be turned off prior to the start of the film.
- No babies in arms or strollers are permitted in theaters.
- Pets (except for service animals) are prohibited.
- Attendees must take all personal belongings and litter with them upon exit. Any items left behind may be disposed of.
- The Sundance Film Festival reserves the right to search the personal belongings of any patron inside or around the theater and/or venue premises.
- All attendees agree to comply with all published and stated rules and regulations.
Theater-Specific Access
In-person attendees who require accessibility-related accommodations, such as a wheelchair space or an assistive listening device, should speak with a Festival staff member as soon as they arrive. Please see Accessibility Resources for more information.
Lost & Found
If you lose an item, first check the place where you think you left it. If you cannot find it, please file a claim (include what, when, where, and your contact) as soon as possible. Any unclaimed items will be donated to charity after Tuesday, February 6, 2024. For items lost at non-Festival locations, contact the venue directly.
Festival Health & Wellness Tips
The health of Sundance Institute’s artists, audiences, staff, and volunteers remains of the utmost importance to the Institute. If you feel sick, we ask that you stay home. While masks are not required, you are welcome to wear them. Masks will not be provided to all attendees but will be available upon request.
Health Tips
We recommend being especially diligent about taking care of your own health and wellness. Here are some health tips for taking care of yourself before and during the Festival:
- Get your annual flu shot and COVID-19 booster prior to the Festival.
- Cover your mouth when sneezing or coughing.
- Sanitize or wash your hands frequently for at least 20 seconds with soap and warm water (hand-sanitizing stations will be placed at all venues).
- Keep an eye on how you’re feeling — even if you think you have just a little cold, please stay back from in-person events until you feel healthy again.
- Test yourself for COVID-19 if you feel unwell.
- Avoid shaking hands and making unnecessary physical contact with others when possible.
Wellness Tips
Here are some wellness tips to help you feel your best leading up to and during the Festival:
- Staying hydrated is critical to your health when in a location with an increased altitude like Park City. Plan to drink an extra 1 to 1.5 liters of water daily. Carry a water bottle and fill it up at our water stations at theaters and venues.
- Continue your mental and physical routines while at the Festival. Take time to rest, stretch, meditate, and recharge to stay feeling your best.
- Fuel your body with healthy food, keeping high-protein snacks on hand and avoid skipping meals.
- Sleep is crucial in keeping your immune system at its best. Make sure you are prioritizing quality sleep during the Festival to avoid burnout.
Community Support & Resources
As we continue to innovate toward a more equitable and accessible future, we recognize that a collective commitment is foundational to the success of our Festival. With that, we ask that everyone do their part in creating an environment that is welcoming, safe, and inspiring by reviewing and committing to abide by our Community Agreement. Please reach out to conduct@sundance.org or use this link to report a Community Agreement violation.
In support of our community and commitment to belonging, we have provided some essential mental health, wellness, crisis, and intervention resources below.
Crisis Intervention and Support
For crisis intervention or support, we suggest reaching out to University of Utah Health, our Official Health & Wellness Sponsor, and Huntsman Mental Health Institute at Community Crisis Intervention & Support Services.
The Utah Crisis Line offers free, confidential support 24 hours a day for suicidal crisis or emotional distress. You can also use SafeUT to chat with a licensed counselor at Huntsman Mental Health Institute. Please select “Sundance” as your school.
A Safe Place to Get Advice
We are committed to providing an experience where everyone feels respected and has a sense of belonging.
tEQuitable is an independent third party that provides a confidential, neutral, and impartial resource available to everyone. There are no minimum requirements to make an appointment to speak to a tEQuitable Ombuds. If what you experienced felt inappropriate or made you feel uncomfortable, or if you have questions about our Safety and Belonging efforts here at the Festival, please reach out at tEQuitable Ombuds.
Hotlines
Below are additional resources that are immediately and/or consistently accessible for free or of little charge:
- National Domestic Violence Hotline 24/7
- (800) 799-7233
- (800) 787-3224 (TTY)
- LGBT National Hotline
- (888) 843-4564
- The Trans Lifeline “Dedicated to the Wellbeing of Transgender People”
- (877) 565-8860 (US)
- Mental Health Crisis Hotline
- (800) 273-TALK
- National Suicide Prevention Hotline
- (800) 273-8255
- National Safe Place (Youth Resources)
- (888) 290-7233
- SAMHSA’s National Helpline (Substance Abuse)
- (800) 662-HELP (4357)
Other Meditation, Mindfulness, & Support Services
- Insight Timer
- An app and online community with 60,000 guided meditations, music, and talks (Teachers of Color is a favorite feature).
- Sad Girl’s Club
- A community committed to bringing girls who are battling mental illnesses together.
- Resources for Anti-Racism Work
- Compiled by Sundance Institute staff, these anti-racism resources include organizations that accept donations of time or money, mental health resources for BIPOC, reading lists for self-education, and resources for becoming a stronger ally.
